Privacy Policy 🔒

Your Privacy is Our Priority

Last Updated: December 2024

Privacy at a Glance 👀

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Data Protection

We use industry-standard encryption and security measures to protect your personal information.

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Minimal Collection

We only collect data necessary to provide and improve our gaming services.

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No Sale of Data

We never sell your personal information to third parties. Your data stays with us.

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Your Control

You have full control over your data with options to view, update, or delete your information.

1. Information We Collect 📊

1.1 Information You Provide

  • Account Information: Username, email address, and password when you create an account
  • Profile Information: Optional profile details like display name and preferences
  • Communication Data: Messages you send through our contact forms or support channels
  • Feedback and Reviews: Game ratings, reviews, and comments you submit

1.2 Information We Collect Automatically

  • Usage Data: Games played, time spent, preferences, and interaction patterns
  • Device Information: Device type, operating system, browser type, and screen resolution
  • Log Data: IP address, access times, pages viewed, and referring URLs
  • Cookies and Tracking: Session cookies, preference cookies, and analytics data

1.3 Information from Third Parties

  • Social Media: Public profile information if you connect social media accounts
  • Analytics Services: Aggregated usage statistics from our analytics partners
  • Game Developers: Game performance and usage data from our developer partners

2. How We Use Your Information đŸŽ¯

2.1 Service Provision

  • Provide access to games and platform features
  • Maintain user accounts and preferences
  • Process and respond to your requests
  • Provide customer support and technical assistance

2.2 Service Improvement

  • Analyze usage patterns to improve user experience
  • Develop new features and game recommendations
  • Optimize platform performance and loading times
  • Conduct research and analytics for service enhancement

2.3 Communication

  • Send important service updates and notifications
  • Respond to inquiries and provide support
  • Send promotional content (with your consent)
  • Notify you about new games and features

2.4 Safety and Security

  • Detect and prevent fraud, abuse, and security threats
  • Enforce our Terms of Service and community guidelines
  • Protect the rights and safety of our users
  • Comply with legal obligations and law enforcement requests

3. Information Sharing and Disclosure 🤝

3.1 We Do Not Sell Your Data

We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

3.2 Service Providers

We may share information with trusted service providers who help us operate our platform:

  • Cloud hosting and storage providers
  • Analytics and performance monitoring services
  • Customer support and communication tools
  • Payment processors (for premium features)

3.3 Game Developers

We may share aggregated, non-personal usage data with game developers to help them improve their games.

3.4 Legal Requirements

We may disclose information when required by law or to:

  • Comply with legal processes and government requests
  • Protect our rights, property, and safety
  • Protect the rights and safety of our users
  • Investigate and prevent illegal activities

4. Data Security 🔐

4.1 Security Measures

  • Encryption: All data transmission uses SSL/TLS encryption
  • Access Controls: Strict access controls and authentication systems
  • Regular Audits: Regular security audits and vulnerability assessments
  • Data Minimization: We collect and retain only necessary data

4.2 Data Retention

  • Account data: Retained while your account is active
  • Usage data: Retained for up to 2 years for analytics purposes
  • Support communications: Retained for up to 3 years
  • Legal compliance data: Retained as required by applicable laws

5. Your Rights and Choices âš™ī¸

5.1 Account Management

  • Access: View and download your personal data
  • Update: Modify your account information and preferences
  • Delete: Request deletion of your account and data
  • Portability: Export your data in a machine-readable format

5.2 Communication Preferences

  • Opt out of promotional emails and notifications
  • Manage cookie preferences through browser settings
  • Control social media integration and sharing
  • Set privacy preferences for your profile

5.3 Regional Rights

EU/UK Users (GDPR): Right to access, rectification, erasure, portability, and objection

California Users (CCPA): Right to know, delete, and opt-out of sale of personal information

Other Regions: Rights as provided by applicable local privacy laws

6. Children's Privacy đŸ‘ļ

6.1 COPPA Compliance

Our service is designed to be family-friendly, but we do not knowingly collect personal information from children under 13 without parental consent.

6.2 Parental Controls

  • Parents can request access to their child's information
  • Parents can request deletion of their child's account
  • We provide tools for parents to monitor their child's activity
  • Age-appropriate content filtering and recommendations

6.3 Educational Use

For educational institutions, we provide additional privacy protections and comply with FERPA requirements where applicable.

7. International Data Transfers 🌍

We operate globally and may transfer your data to countries outside your residence. We ensure appropriate safeguards are in place:

  • Standard Contractual Clauses for EU data transfers
  • Adequacy decisions where available
  • Binding Corporate Rules for internal transfers
  • Certification schemes and codes of conduct

8. Cookies and Tracking Technologies đŸĒ

8.1 Types of Cookies

  • Essential Cookies: Required for basic platform functionality
  • Performance Cookies: Help us understand how you use our service
  • Functional Cookies: Remember your preferences and settings
  • Marketing Cookies: Used for targeted advertising (with consent)

8.2 Managing Cookies

You can control cookies through your browser settings or our cookie preference center. Note that disabling certain cookies may affect platform functionality.

9. Third-Party Services 🔗

9.1 Integrated Services

Our platform may integrate with third-party services:

  • Social media platforms for sharing and login
  • Analytics services for usage insights
  • Advertising networks for relevant ads
  • Payment processors for premium features

9.2 Third-Party Privacy Policies

These services have their own privacy policies. We encourage you to review them before using integrated features.

10. Changes to This Policy 📝

We may update this Privacy Policy to reflect changes in our practices or legal requirements. We will:

  • Notify you of material changes via email or platform notification
  • Post the updated policy with a new "Last Updated" date
  • Provide a summary of key changes when significant
  • Obtain consent for changes that expand data collection or use

11. Contact Us 📞

If you have questions about this Privacy Policy or our data practices, please contact us:

📧 Email

[email protected]

📮 Mail

Dragonfly Games Privacy Team
123 Gaming Street
San Francisco, CA 94105
United States

đŸ‡ĒđŸ‡ē EU Representative

For EU users, contact our Data Protection Officer at:
[email protected]